BOARDynamics - Board Members Coaching Board Members

 

It's Time for Your Board to Hit the Reset Button

When we all look back on "Covid" time, what will we remember? Isolation? Masking? Disagreements about vaccinations? Take-out? Zoom?

What we remember is the lost time chatting with colleagues. Just chatting. Meetings were held virtually, often from the privacy of our home. Shirts were required, but that’s about all. Cats, children, and sirens played a large part of our meetings. Sure, it was comfortable – sitting at your kitchen table, discussing things with your fellow board members. But having to raise your hand and push a button to be heard may have taken the steam out of your thought.

Let’s face it – not all decisions can be made quickly. Some of the most important time of any meeting is the 15 minutes before and 15 minutes after the meeting, when we speak to friends and colleagues, compare thoughts, discuss last night’s ball game or whatever decisions you are about to make, and generally, gain one another’s confidence.

Covid took all that away. Meetings were shorter and more abrupt. Sometimes, the ability to speak freely was removed by technical issues. The inability to schmooze did cut down on the discussion and rendered quicker decisions, but often without knowing and understanding why a decision was being made. Yes, this is a generalization. Many of us still covet the quicker decision making. But there are drawbacks.

For boards, whether they be volunteer, appointed or elected, this quicker decision-making may have polarized your board. It may appear to others that you have “taken sides” – not necessarily due to the subject being discussed but because of the necessarily shorter time that you took to make a decision. And if you were required by open meeting laws to stream your meetings, the public watching may have been disenchanted at the (relative and perceived) lack of discussion. Sure, the political climate had something to do with that but no virtual meeting can take the place of in-person, face-to-face conversation.

So, what do we do? How can we regain the trust of our colleagues and those we serve?

Our suggestion is to hit the reset button. Start by having a frank discussion about why your board exists. What is the purpose of the board? Not the purpose of the organization that you serve but the purpose of the board. Make sure you all agree on the board’s purpose. This will galvanize your board toward a common objective, enable efficiency in your decision making, unify the team and encourage trust.

Once your purpose is identified and agreement is reached, discuss your roles as board members. Don’t dwell on the past – look to the future. Roles may be forgotten during the chaos of a crisis. Write them down.

Next, talk about the goals that you have as a board – not past goals, 2020 is over – future goals. What does the board want to accomplish going forward?

Finally, talk about your behavior. Were there elements of behavior that were detrimental to the board? In the heat of the moment, we often let emotion drive our behavior. What was the impact of your behavior on your organization?

Let us help you RESET your board!